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Partner request workflow

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Borrower details

Graduated and Extended eligibility

This determines the federal term rules for Graduated and Extended repayment.

For the modern Extended plan, confirm the borrower's Direct Loan balance history as of October 7, 1998.

FFEL repayment eligibility

Confirm the borrower's FFEL balance history as of October 7, 1998. This is separate from the Direct Loan test.

FFEL holders use expected gross income to establish and annually adjust Income-Sensitive repayment.

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Direct IBR eligibility

Federal new-borrower status is based on loan balance history around July 1, 2014.

Count only qualifying payments made on or after July 1, 2024.

Only needed when the borrower is already repaying loans under IBR.

Parent PLUS consolidation transition

For every outstanding Direct Consolidation Loan with Parent PLUS history, confirm whether at least one ICR, PAYE, or IBR payment was made on or after July 4, 2025.

Pay As You Earn

PAYE is preserved only for borrowers who were enrolled on July 1, 2024 and did not leave the plan.

The federal test uses loan balance history around Oct. 1, 2007 and a qualifying Direct Loan disbursement on or after Oct. 1, 2011.

Use the historical 10-year standard amount from when the borrower entered PAYE.

Income-Contingent Repayment

Existing ICR enrollment is preserved only for borrowers who did not leave the plan after July 1, 2024.

Use the historical 12-year standard amount from the account when the borrower is already in ICR.

Document screening

Other federal programs

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Discharge and payment relief

Loan and enrollment status

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Partner workflow

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